This post is a continuation of my notes from the University of Pennsylvania’s UI Conference. Notes from Day 2 are below.
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The past two days I had the pleasure of being an attendee at the University of Pennsylvania’s UI Conference. Many famous speakers were in attendance and overall it was the same, if not better, than the Web App Masters Tour I had attended not long before. Here are the notes from the two days.
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These are my notes from June 29th’s PANMA event on WordPress.
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Where Worlds Collide by Jared Spool
- Its not about the application, its about the experience
- Good design disappears into the background
- The Twitter experience is about ambient intimacy
- What are web-based applications?
- Where user needs, business, & technology collide
- Corporate underpants: when the organization of your company shows through on your homepage; “Like wearing your underpants on the outside of your clothes.”
- How do we create great experiences?
- Not measurable & no patterns known
- Three elements of knowing whether a team will produce successful web apps
- Vision
- Feedback: In the last six weeks have you spent more than two hours watching someone use your design or a competitor’s design?
- What matters is the amount of exposure your team has to this feedback
- Culture: In the last six weeks have you rewarded a team member for a major design failure?
- You must be able to take risks in your designs in order to make things better
- When we fail we learn incredible things
- Every failure is an opportunity to learn
- Less and less people are comprising teams but the roles are expanding
- Need to think in terms of skills, not roles
- The future of design is based on skills that people have, not roles that they fill
- Editing & Curating: deleting and picking out the right stuff for the design is important
- Paradox of choice: the more choice you give people, the less satisfied they will be
- Kitchen cabinent problem: you know where everything is in your cabinets so you resist change
- Can make things more transparent but makes things look more cluttered
- Think about the process of change over time
- Make sure that someone is editing and curating
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